I love a problem. When clients come to me and at first the problem looks too daunting; that's when I'm happiest. Being able to then work with the clients to help solve the problems, and promote change that lasts is a real privilege, and one that I learn from every day.
I'm passionate about using customer experience as a way to identify & solve problems in any business, by always starting with the customer.
If I'm not working, I'm with my wife and two young boys, and am happiest outside; running, paddle-boarding, surfing, and exploring.
"If the problem looks too daunting; that's when I'm happiest"
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