Jonathan Simpson

I love a problem. When clients come to me and at first the problem looks too daunting; that's when I'm happiest. Being able to then work with the clients to help solve the problems, and promote change that lasts is a real privilege, and one that I learn from every day.

I'm passionate about using customer experience as a way to identify & solve problems in any business, by always starting with the customer.

If I'm not working, I'm with my wife and two young boys, and am happiest outside; running, paddle-boarding, surfing, and exploring.

Arrange a meeting with Jonathan

"If the problem looks too daunting; that's when I'm happiest"

jonathan.simpson@oxfordsm.com

Articles by Jonathan

5 minute read —

Why embracing Commercial Excellence is not optional

Working across the whole organisation is often the biggest challenge to realising commercial excellence - here are the steps to take to being more fluid, focused and collaborative.

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Worms & crocodiles vs. “business transformation”

“Agile” is the latest shiny object. Every business is adopting agile ways of working, with “scrums” and “squads” abounding. For some businesses this will be absolutely the right thing to do, but it can’t be for everyone. For some businesses, there is another way.

Shopper Marketing | Is shopper marketing dead?

Many of our clients ask us to help “embed shopper in our business”, or to “make the case for shopper marketing”, and that’s an entirely valid request. However, will it be enough of a step forward?